Includes:

• Regular WordPress updates, including core platform, plugins, and security patches.
• Weekly cloud website backups with data storage in GDPR compliant external European servers.
• Basic 24/7 uptime monitoring.
• Automated security scanning to protect against malware.

Includes everything in the Starter Package plus:

• Priority support with guaranteed response times (SLA)
• Performance and speed optimization (eg. caching configuration, image optimization)
• Up to 2 hours of dedicated technical support per month for minor websites, content publishing and bug fixes.
• Monthly reporting on website health, broken link checks and website security.

Includes everything in the Business Package plus:

• Realtime monitoring, advanced bot protection and firewall management.
• Multiple daily backups to protect e-commerce transactional data.
• Dedicated staging environment for testing of updates before changes are made to the live site.
• Up to five hours of technical support per month for website development, content publishing, priority troubleshooting and assistance.