Privacy Policy & GDPR Compliance Statement

Effective from: 01 May 2026

At PM Consulting and our subsidiaries, including Pieter Johan Marneweck PR PM Consulting, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your information in compliance with the EU General Data Protection Regulation (GDPR).

1. The Data Controller

For the purposes of the GDPR, the Data Controller responsible for your personal data is:

• Company Name: Pieter Johan Marneweck PR PM Consulting

• Registered Address: Terazije 43, 11000 Belgrade, Serbia

• Contact Email: info@pmconsulting.rs

2. What Personal Data We Collect

We collect and process the following types of personal data to provide our digital marketing, SEO, PPC, and consulting services:

• Identity & Contact Data: Name, email address, phone number, job title, and company name when you inquire about our services or become a client.

• Technical & Usage Data: IP addresses, browser types, time zone settings, and website navigation paths collected via cookies and analytics tracking.

• Business & Marketing Data: Information related to your marketing campaigns, CRM data (e.g., via platforms like Zoho), and communication history.

3. Legal Basis for Processing

Under the GDPR, we only process your personal data under the following lawful bases:

• Contractual Necessity: To fulfill our obligations in providing website development, SEO, and consulting agreements.

• Legitimate Interests: To improve our services, manage our team and resources, and conduct B2B marketing, provided these interests do not override your fundamental rights.

• Consent: When you explicitly opt-in to receive newsletters, marketing communications, or accept non-essential cookies. You can withdraw your consent at any time.

• Legal Obligation: To comply with corporate tax, payroll, and accounting regulations.

4. How We Share Your Data & International Transfers

We do not sell your personal data. We may share your data with trusted third parties strictly for business operations, including:

• Cloud infrastructure and CRM providers (e.g., Zoho).

• Freelancers or external contractors assisting with large-scale projects (e.g., SEO implementations).

• Legal and financial advisors.

Cross-Border Data Transfers:

As we operate a dual-location model (e.g., a parent entity in the Netherlands and operational headquarters in Belgrade, Serbia), your data may be transferred outside the European Economic Area (EEA). Whenever we transfer your data to Serbia or other non-EEA jurisdictions, we ensure it is protected by implementing safeguards such as the European Commission’s Standard Contractual Clauses (SCCs).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Once the data is no longer required, it will be securely deleted or anonymized.

6. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

• The Right to Access: You can request a copy of the personal data we hold about you.

• The Right to Rectification: You can request that we correct any inaccurate or incomplete data.

• The Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data when there is no compelling reason for its continued processing.

• The Right to Restrict Processing: You can request a suspension of the processing of your data under certain scenarios.

• The Right to Data Portability: You can request the transfer of your data to you or a third party in a structured, machine-readable format.

• The Right to Object: You can object to the processing of your data for direct marketing or when we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@pmconsulting.rs. We will respond to all legitimate requests within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users, providing a better experience and helping us improve our site.

• Essential Cookies: Required for the website to function.

• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around the site.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our business operations or legal requirements. The updated version will be posted on this page with an amended “Effective Date.”

9. Complaints

If you believe that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection in your EU member state.